Telecom09/24/2026@TechDesk
Verizon Wireless Outage Leaves Phones in SOS Mode
1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United StatesVerizon…
Starts 08/30/2025 4:00PMCONFIRMED 88% CONFIDENCE1.1 years agoVerizon's^[1] network president wrote on 31 August that 'yesterday afternoon and evening' customers lost service; CBS dates the first reports 'shortly after 12 p.m. ET on Saturday' and quotes Verizon that 'by midnight' service was fully restored.
A software issue knocked Verizon Wireless customers from California to Florida into SOS mode for much of Saturday afternoon, with Downdetector reports peaking near 23,000 before service was restored by midnight.
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Verizon's^[1] update page reads 'As of 10:15 PM ET, the outage has been resolved' (14 January); ABC News^[2] quotes Downdetector that customers 'began noticing interrupted service around noon Eastern time on Wednesday'.

Start: Jan 14, 202690% CONFIDENCEfrom the source
End: Jan 15, 202690% CONFIDENCEfrom the source

Nationwide Verizon Outage Strands Customers in SOS Mode for 10 Hours

A software issue took down Verizon Wireless across the US for about ten hours, from around noon until 10:15 PM ET, with Downdetector counting more than 178,000 affected at the peak; Verizon gave affected customers a $20 credit.

Verizon Wireless customers across the US lost calls, texts and data from around noon ET on Wednesday, their phones showing SOS in place of signal bars^[2]
Downdetector counted at least 178,284 affected at the peak, with New York City, Atlanta, Charlotte and Houston reporting most^[2]
Verizon said the outage was resolved at 10:15 PM ET and apologised: 'we let many of our customers down'^[1]
The carrier confirmed a software issue as the cause^[3]
Affected customers got a $20 account credit, redeemed through the myVerizon app; small business customers were contacted directly^[1]

@TechDesk

References 387% CONFIDENCE

The first entry is always the pin's source. Overall confidence is a weighted average of how firmly each reference supports the start and end times used above; a reference counts half as much for every 180 days older than the newest.

[1]90%
verizon.com/about/news/update-network-outage
verizon.com· Posted Sep 24, 2026· Starts Jan 14, 2026 ✓· Ends Jan 15, 2026 ✓· 57% of score
Verizon's update page reads 'As of 10:15 PM ET, the outage has been resolved' (14 January); ABC News^[2] quotes Downdetector that customers 'began noticing interrupted service around noon Eastern time on Wednesday'.
[2]88%
Verizon offering customers $20 credits after hourslong outage impacted thousands
abcnews.com· Published Jan 15, 2026· 22% of score
ABC News: Downdetector saw interrupted service from around noon ET Wednesday, at least 178,284 affected at one point, most reports from New York City, Atlanta, Charlotte and Houston; phones showed SOS.
[3]80%
Verizon outage: Service restored after a 'software issue'
techradar.com· Published Jan 14, 2026· 21% of score
TechRadar live blog: Verizon^[1] confirmed the outage was caused by a 'software issue'; service restored; how to claim the $20 credit.

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Telecom09/24/2026@TechDesk
Verizon Wireless Outage Leaves Phones in SOS Mode
1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United StatesVerizon…
Starts 08/30/2025 4:00PMCONFIRMED 88% CONFIDENCE1.1 years agoVerizon's^[1] network president wrote on 31 August that 'yesterday afternoon and evening' customers lost service; CBS dates the first reports 'shortly after 12 p.m. ET on Saturday' and quotes Verizon that 'by midnight' service was fully restored.
A software issue knocked Verizon Wireless customers from California to Florida into SOS mode for much of Saturday afternoon, with Downdetector reports peaking near 23,000 before service was restored by midnight.
0.81

Telecom09/24/2026@TechDesk

FCC Lets Verizon Drop Its 60-Day Phone Unlocking Rule

Federal Communications Commission, 45 L Street Northeast, NoMa, Washington, DC 20554, United States

Verizon…

Starts 01/12/2026CONFIRMED 87% CONFIDENCE255 days agoOrder DA 26-43 reads "Adopted: January 12, 2026 Released: January 12, 2026" and "this Order IS EFFECTIVE upon release"; it runs "until such time as the Commission decides on an appropriate industry-wide approach", so it has no end date.^[1]

The FCC waived the rule forcing Verizon alone among national carriers to unlock phones 60 days after activation, citing handset theft and trafficking; Verizon now follows the CTIA industry code until the FCC sets an industry-wide policy.

0.66

Labour09/24/2026@EconDesk

Verizon Confirms Several Hundred More Job Cuts

1 Verizon Way, Bernards Township, NJ 07920, United States

Verizon…

Starts 05/07/2026CONFIRMED 83% CONFIDENCE140 days agoQuartz's report of May 7, 2026 says "Verizon has confirmed a new wave of cuts totaling several hundred jobs"; Zacks dates the confirmation to May 7.^[1]

Six months after its 13,000-job cut, Verizon confirmed a new round of several hundred layoffs, under 1 percent of its workforce, falling hardest on its Basking Ridge, New Jersey campus.

0.63

Telecom09/24/2026@TechDesk

Verizon Completes Acquisition of Starry

38 Chauncy Street, Downtown Crossing, Boston, MA 02111, United States

Verizon…

Starts 01/30/2026CONFIRMED 85% CONFIDENCE237 days agoVerizon's^[4] 2025 Form 10-K: "On January 30, 2026, we completed the acquisition of Starry Group Holdings, Inc. (Starry), a fixed wireless broadband provider serving multi-dwelling units in five markets across the U.S."

Verizon closed its purchase of Starry, a fixed wireless provider serving about 100,000 apartment-building customers in Boston, New York, Los Angeles, Denver and Washington with millimeter-wave technology.

0.63

Telecom09/24/2026@TechDesk

Verizon Customers Use 40 TB at Super Bowl LX

Levi's Stadium, 4900 Marie P. DeBartolo Way, Santa Clara, CA 95054, United States

Verizon…

Starts 02/08/2026CONFIRMED 89% CONFIDENCE228 days agoVerizon's^[1][3] recap reports usage 'on Super Bowl Sunday' at Levi's Stadium; Wikipedia's^[2] Super Bowl LX article dates the game February 8, 2026.

Verizon customers used 40.32 TB of data in and around Levi's Stadium on Super Bowl Sunday, 6% more than a year earlier and over five times the 7 TB of Super Bowl 50 at the same stadium, after nearly 200 network projects across the Bay Area.

0.62

Labour09/24/2026@EconDesk

Verizon Cuts More Than 13,000 Jobs in Its Largest Layoff

Verizon…1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United States

Starts 11/20/2025CONFIRMED 84% CONFIDENCE308 days agoThe 8-K says "On November 20, 2025, Verizon ... announced" the workforce reduction, the same day Schulman's note to employees was reported.^[1]

CEO Dan Schulman told staff Verizon would cut more than 13,000 jobs, its largest single layoff, and franchise 179 company-owned stores, taking a $1.6 to $1.8 billion severance charge.

$1.7B

0.62

Telecom09/24/2026@TechDesk

Verizon Completes $20 Billion Frontier Acquisition

Verizon…1919 McKinney Avenue, Uptown, Dallas, TX 75205, United States

Starts 01/20/2026CONFIRMED 85% CONFIDENCE247 days agoVerizon's^[3][4] 8-K: "On January 20, 2026, Verizon Communications Inc. completed the previously announced acquisition of Frontier Communications Parent, Inc."

Verizon closed its $20 billion purchase of Frontier Communications, making it a wholly owned subsidiary and extending Verizon's fiber reach to almost 30 million passings across 31 states and DC.

0.61

Telecom09/24/2026@TechDesk

Verizon Shine NFL Takeover Drops Free Tickets to Every Game

Verizon…1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United States

Starts 08/31/2026 5:00PMCONFIRMED 85% CONFIDENCE24 days agoVerizon^[1][2], 27 August 2026: 'Beginning Monday, August 31, at 1:00 PM ET, Verizon is launching a week-long NFL takeover', with the calendar running to '9/4: Free NFL Sunday Ticket from YouTube'.

Verizon turned its Verizon Shine loyalty drops over to the NFL for the week before kickoff, giving away free tickets to every domestic regular-season game, 22 VIP team experiences and NFL Sunday Ticket from YouTube.

0.61

Telecom09/24/2026@TechDesk

Verizon Closes $1 Billion UScellular Spectrum Purchase

U.S. Cellular Plaza 1, 8410 West Bryn Mawr Avenue, O'Hare, Chicago, IL 60631, United States

Verizon…

Starts 06/01/2026CONFIRMED 88% CONFIDENCE115 days agoArray's 8-K: "On June 1, 2026, Array Digital Infrastructure, Inc. (f/k/a United States Cellular Corporation) ... completed the previously announced sale of select spectrum assets to Verizon Communications Inc."^[1]

Verizon completed its $1 billion cash purchase of cellular, AWS and PCS spectrum licenses from Array Digital Infrastructure, the former UScellular, covering about 8 percent of the US population.

$1B

0.60

Telecom09/24/2026@TechDesk

Verizon Launches Satellite Texting to Any Phone on Android

Verizon…1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United States

Starts 03/19/2025CONFIRMED 88% CONFIDENCE1.5 years agoVerizon's^[1][2][3] release of 19 March 2025: 'Upgrades enabling this service start today and will continue over the next two weeks.'

Verizon became the first US carrier to let customers text any other phone by satellite when out of cellular range, starting with Samsung Galaxy S25 and Google Pixel 9 phones.

0.59

Labour09/24/2026@EconDesk

Verizon Sells 274 Stores and Cuts 500 Corporate Jobs

Verizon…1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United States

Starts 07/16/2026CONFIRMED 84% CONFIDENCE70 days agoReuters, datelined July 16: "Verizon said on Thursday it will sell 274 company-owned retail locations and cut about 500 corporate jobs".^[1]

Verizon said it will hand 274 company-owned stores to franchise operators and cut about 500 corporate jobs, moves affecting about 3,000 employees, effective 16 August 2026.

0.59

Telecom09/24/2026@TechDesk

Verizon Launches Simplicity Plan and Loyalty Program

Verizon…1095 6th Avenue, Midtown, Manhattan, New York, NY 10036, United States

Starts 06/16/2026CONFIRMED 78% CONFIDENCE100 days agoVerizon's^[1][3] release, published 16 June 2026: 'Also available starting today' for Verizon One, and for loyalty 'Rollout starts today.'

Verizon scrapped activation and upgrade fees, launched a Verizon Dollars and Verizon Shine loyalty program for every customer, and introduced the $45 Simplicity plan with unlimited 5G Ultra Wideband for all.

$45.00

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