原标题: Salesforce Cuts Off Gainsight Apps After Suspicious Access to Customer Data
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Gainsight[3][4] 的事件时间线(太平洋标准时间):“2025 年 11 月 19 日下午,Salesforce 通知 Gainsight 发生涉及 Gainsight Salesforce 关联应用的异常活动”;The Register[5] 称 Salesforce 于 11 月 19 日(周三)宣布撤销令牌。
FINRA says Salesforce confirmed unauthorised access to customer data between 23 October and 19 November 2025 through compromised Gainsight[1][3][4] connections.
Salesforce reconnected Gainsight[1][4] on 10 December 2025 after fixes validated by Mandiant and CrowdStrike.
Gainsight's[1][3] CEO says only a handful of customers had data affected and the Salesforce connection was offline while Mandiant investigated.
ShinyHunters told The Register it had access to Gainsight[1][3][4] for nearly three months after the Drift hack; Zendesk and HubSpot also cut Gainsight's connectors.
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