Nationwide Verizon Outage Strands Customers in SOS Mode for 10 Hours
CONFIRMEDDate confidence: CONFIRMEDStated as firmHow firmly the source words the date: confirmed, scheduled, estimated, delayed or unverified.Show all CONFIRMED pins87% CONFIDENCEOverall confidence: 87%How well the pin's source and references back up its dates.Weighted average of how firmly 3 references, the source included, support the pin's start and end times; a reference counts half as much for every 180 days older than the newestShow all pins at 75% confidence or betterVerizon's[1] update page reads 'As of 10:15 PM ET, the outage has been resolved' (14 January); ABC News[2] quotes Downdetector that customers 'began noticing interrupted service around noon Eastern time on Wednesday'.
A software issue took down Verizon Wireless across the US for about ten hours, from around noon until 10:15 PM ET, with Downdetector counting more than 178,000 affected at the peak; Verizon gave affected customers a $20 credit.